State Farm® Insurance Agent Jessica Hernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Evelyn Hernandez
July 29, 2025
5
out of
5
rating by Evelyn Hernandez
"Jessica is an awesome rep. She guided me with my policy she made easy to understand"
Sabrina Montemayor
July 29, 2025
5
out of
5
rating by Sabrina Montemayor
"Jose Hernandez was so helpful with setting up my new insurance and automatic payment. Talking to him felt like a conversation with a friend, and I even forgot about the stress of setting up new insurance. He gave me some movie recommendations that I am so excited to watch. I'm so glad he is my new insurance agent!"
Kyria Arshad
July 25, 2025
5
out of
5
rating by Kyria Arshad
"Talking to Jose was a truly enjoyable experience! He was so kind and took the time to give me detailed answers to all my questions. I usually hesitate to call customer service lines because I do not want to bother anyone, but with Jose, I really felt that he was happy to help me out."
Jason GeunBeom Kim
July 24, 2025
5
out of
5
rating by Jason GeunBeom Kim
"Jose helped me set up my insurance today and he was very professional, knowledgeable, helpful and personable. The service was fast and everything was transparent and he recommended adding additional coverages that wouldn’t increase the premium due to bundling discounts."
Mohamad Hannawi
July 23, 2025
5
out of
5
rating by Mohamad Hannawi
"Great experience!"
Andrew Johnson
July 22, 2025
5
out of
5
rating by Andrew Johnson
"Jose provided top-tier customer service. Highly recommend."
charlotte towne
July 21, 2025
5
out of
5
rating by charlotte towne
"I sent in a request over the weekend and had my policy by Monday afternoon. Very helpful and friendly office. Highly recommend."
Ana Saldana
July 18, 2025
5
out of
5
rating by Ana Saldana
"Affordable rates and friendly service—definitely recommend.."
We responded:
"Thanks so much, Ana! 😊 We're so glad you found our rates affordable and our service friendly. We truly appreciate the recommendation! Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
Juan Reyes
July 18, 2025
5
out of
5
rating by Juan Reyes
"She was very helpful and made the transition smoothly"
We responded:
"Thanks so much, Juan! 😊 We're glad to hear your transition went smoothly and that you felt supported every step of the way. That’s exactly the experience we strive for! Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
Tha Network
July 15, 2025
5
out of
5
rating by Tha Network
"I appreciate the service that my agent provided me again in my renter insurance done fast and Convenient."
We responded:
"Thanks so much, Tha! 😊 We’re glad your renters insurance was handled quickly and conveniently, just the way it should be! Always here to make things easy for you. Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
Brian Roberts
July 8, 2025
5
out of
5
rating by Brian Roberts
"Today, Robert, more than help me with the problems I was having he helped me resolve all the issues and got me a better rate. I am very thankful for his help. I would definitely recommend this branch to friends and family."
We responded:
"Thanks so much for sharing your experience, Brian! 🙌 We’re so glad Robert was able to not only help with the issues you were facing but also get you a better rate. That’s the kind of support and service we strive to provide every day. We truly appreciate your recommendation! Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
douglas ortiz
July 7, 2025
5
out of
5
rating by douglas ortiz
"En mi vida nunca había tenido una atención tan agradable ,clara ,especifica ,y detallada como me la ofrecieron en este sitio.. gracias a la atención prestada por su promotora ANGELINA .excelente servicio . Fui por por poco y salí con mucho a menor precio... nunca pensé que saldría así de alli.. los recomiendo totalmente confiable.."
We responded:
"¡Muchísimas gracias por tus palabras, Douglas! 😊 Nos llena de alegría saber que Angelina pudo brindarte una atención tan clara, detallada y agradable. Nuestro objetivo es siempre ayudarte a obtener la mejor cobertura al mejor precio, y saber que superamos tus expectativas significa mucho para nosotros. Gracias por tu confianza y recomendación. Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
Gabriela Ortiz
July 7, 2025
5
out of
5
rating by Gabriela Ortiz
"Angelina fue de mucha mucha ayuda, muy buen servicio y muy buena atención!"
We responded:
"¡Gracias por tu reseña, Gabriela! 😊 Nos alegra mucho saber que Angelina pudo ayudarte y brindarte un excelente servicio con la atención que mereces. Siempre estamos aquí para lo que necesites. Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
Angela M
July 2, 2025
5
out of
5
rating by Angela M
"Jose was so helpful, understanding and so personable. He made me feel at ease and walked me through the process. Jose answered all of my questions without making me feel dumb for asking. Jose also asked me about any other insurance needs I may have, but did not put pressure on me about changing insurance. Jose, I appreciate all your help with getting renters insurance for my daughter. I look forward to talking with you about more insurance needs!!"
We responded:
"Thank you so much for your thoughtful words, Angela! 😊 We’re so glad Jose was able to walk you through everything in a kind, pressure-free way and help you get renters insurance set up for your daughter. Making sure you feel heard, supported, and comfortable asking questions is exactly the experience we want every customer to have. We look forward to helping with your future insurance needs too! - Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
Estefani Mejia
July 2, 2025
5
out of
5
rating by Estefani Mejia
"Very knowledgeable, patient, and friendly! I regret not coming to this company earlier to settle all my insurance needs."
We responded:
"Appreciate you, Estefani! 😊 We’re so glad you had a great experience with a team that’s knowledgeable, patient, and friendly, that’s what we’re all about. We’re happy to help with all your insurance needs moving forward! - Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
Abhinav Mishra
July 2, 2025
5
out of
5
rating by Abhinav Mishra
"Jessica is very friendly & answered all my queries very efficiently! Easy 5stars !"
We responded:
"Abhinav, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Kate F
June 30, 2025
5
out of
5
rating by Kate F
"I was very happy with my customer experience at Jesse Hernandez - State Farm Insurance. Jose was very personable and professional and was able to quote a better auto insurance rate and get my new policy set up in 1 day!"
We responded:
"Thanks so much for sharing your experience, Kate! 😊 We’re so glad Jose was able to get you a better auto insurance rate here at State Farm and make the entire process smooth and quick. Personable and professional is exactly what we aim for, appreciate you trusting us with your coverage! - Jessica Hernandez State Farm Insurance Agency in Austin, Texas "
Hooman Jokar
June 30, 2025
5
out of
5
rating by Hooman Jokar
"I've been working with Jessica for well over 7 years now, and there’s absolutely no going back. She has consistently put my needs before anything else—money, profit, or pressure. She's honest, incredibly responsive, and always goes the extra mile to make sure I fully understand my options. It’s rare to find someone in this industry who genuinely cares, but Jessica truly does. I trust her completely and wouldn’t hesitate to recommend her to anyone looking for an agent who puts people first."
We responded:
"Wow!!! Thank you so much, Hooman! 🙏 It truly means the world to know you’ve trusted me for over 7 years. Putting people first has always been my priority, and I’m so grateful for the chance to support you through life’s changes. Your trust, loyalty, and kind words are deeply appreciated and I’m always here when you need me. - Jessica Hernandez State Farm Insurance Agency in Austin, Texas. "
Amanda Robledo
June 30, 2025
5
out of
5
rating by Amanda Robledo
"ANGELINA very helpful and very professional on the phone. She took care of all my questions and concerns with such a kind manner. Very sweet. Thank you for helping me today."
We responded:
"Appreciate you, Amanda! 😊 We’re so glad Angelina was able to take care of everything with kindness and professionalism. That kind of thoughtful service is what we strive for every day. Thanks for taking the time to share your experience! - Jessica Hernandez State Farm Insurance Agency in Austin, Texas. "
Chan Martin
June 28, 2025
5
out of
5
rating by Chan Martin
"Very Friendly and Helpful."
We responded:
"Thanks so much, Chan! 😊 We’re glad to hear you had a friendly and helpful experience with our team. We’re always here if you need anything! - Jessica Hernandez State Farm Insurance Agency in Austin, Texas. "
charlyn nieto
June 27, 2025
5
out of
5
rating by charlyn nieto
"Excelente atención , excelente empresa y servicios muy satisfechos con todo 👍🏻 feliz 100% recomendado 👍🏻"
We responded:
"¡Gracias por su comentario, Charlyn! Estamos muy contentos de saber que quedo satisfecha con la excelente atención de José. Nos alegra saber que se sintio bien atendida y con paciencia. ¡Estamos aquí para ayudarle en lo que necesite en el futuro! - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Naturelgrub
June 27, 2025
5
out of
5
rating by Naturelgrub
"She is so nice and warm. Her listening skill is top notch. I recommend her for sure."
We responded:
"Appreciate you, Naturelgrub! 😊 So glad you felt heard and supported—that’s exactly the kind of experience we work to create here at Jessica Hernandez State Farm Insurance Agency in Austin, Texas. Thanks so much for the kind words and the recommendation! - Jessica Hernandez, State Farm Insurance Agent, Austin, TX "
Sajith P Chandran
June 26, 2025
5
out of
5
rating by Sajith P Chandran
"I had a great experience working with Robert Hernandez Jr. at Jessica Hernandez - State Farm Insurance. Robert was incredibly patient and took the time to explain everything clearly. He made the entire process smooth and easy to understand. I really appreciated how quick he was to respond to my questions and how knowledgeable he was. Excellent service all around — highly recommend!"
We responded:
"Big thanks to you, Sajith! 🙌 We’re so glad Robert made your experience smooth and easy to understand. Taking time to explain everything clearly and responding quickly is exactly what we strive for here at Jessica Hernandez State Farm Insurance Agency in Austin, Texas. Appreciate the recommendation! - Jessica Hernandez, State Farm Insurance Agent, Austin, TX "
william movroydis
June 26, 2025
5
out of
5
rating by william movroydis
"My wife and I changed insurance companies. Angelina was great, she provided us with great coverage at a lower cost. She also assisted with the cancelation of our other policies. I recommend working with this team!"
We responded:
"Appreciate you, William! 🙌 So glad Angelina was able to help you and your wife lock in better coverage at a lower cost and even assist with canceling your old policies. That kind of smooth, stress-free service is what we’re all about here at our Austin, Texas State Farm Insurance Agency. Thanks for the recommendation! - Jessica Hernandez, State Farm Insurance Agent, Austin, TX "
shawn farmer
June 17, 2025
5
out of
5
rating by shawn farmer
"They are great peps, it nice to work with a group that cares about customer service, they are excellent.."
We responded:
"Thanks so much, Shawn! 😊 We're all about making sure our customers feel cared for and supported every step of the way. So glad you’ve had a great experience with the team! - Jessica Hernandez, State Farm Insurance Agent, Austin, TX "