State Farm® Insurance Agent Jessica Hernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rose Rice
November 19, 2024
5
out of
5
rating by Rose Rice
"Angelina did a wonderful job in getting us set up with the insurance we needed at a great price."
We responded:
"Thank you so much Rose, for sharing your experience! I’m thrilled to hear that Angelina was able to help you find the insurance you needed at a great price. Providing personalized support and making the process easy for our customers is what we strive for every day. If you ever need assistance with anything else, don’t hesitate to reach out—we’re always here to help. Thanks again for trusting us with your insurance needs! — Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Sonja Martinez
November 18, 2024
5
out of
5
rating by Sonja Martinez
"Jose Hernandez has been a big help to me getting me the best deals! I would tots recommend to family and friends."
We responded:
"Thank you so much for your kind words, Sonja! I’m thrilled to hear that Jose was able to help you find the best deals. Your recommendation means the world to us, and we’re so grateful for the opportunity to assist you. If you or your family and friends ever need help with insurance, we’re always here to support you. Thanks again for trusting us with your insurance needs! —Jessica Hernandez, State Farm Insurance Agent, Austin TX"
Joshua
November 18, 2024
5
out of
5
rating by Joshua
"Jessica was incredibly helpful throughout the entire process. She not only got me a better quote than my previous insurance, but even spent extra time exploring more ways to help me. Her professionalism and knowledge are some of the absolute best that I’ve ever encountered and I’m incredibly grateful for her help!"
We responded:
"Joshua, Thank you so much for sharing your experience! I’m so glad we could help you find a better quote and take the time to explore other ways to support you. Helping our customers is truly the best part of what we do. If you ever need help with anything else, we're always here for you. Thanks again for trusting us with your insurance needs! —Jessica Hernandez, State Farm Insurance, Austin, TX"
Odalis Garcia
November 12, 2024
5
out of
5
rating by Odalis Garcia
"Angelina was very helpful in helping me get a better understanding of life insurance and its different policies. She has patiently walked me through the process in getting me and my both children insured."
We responded:
"Odalis, I'm glad we were able to help you have a better understanding of life insurance. Thank you for your review. If you ever need assistance in the future, we're here to help! - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Matthew Schwartz
November 12, 2024
2
out of
5
rating by Matthew Schwartz
"While I was with them for over 5 years, when I actually needed them following an accident, they completely dropped the ball. The wouldn't return phone calls or emails, but it was very easy to use the State Farm app to change my agent to a different office."
We responded:
"Hi, Matthew. Thank you for taking the time to tell us about your experience. I am glad we were able to assist you during your initial accident. We have looked into this and would love to talk with you about how we can remedy this issue. Please call our office at (512) 358-4379."
Daniuska del Carmen Uliver Barea
November 11, 2024
5
out of
5
rating by Daniuska del Carmen Uliver Barea
"Muy buena comunicación y atención al cliente. Muy amable Angelina."
We responded:
"Daniuska, Thank you for the kind words. I'm glad our communication and customer service experience was very good. If you ever need assistance in the future, we're here to help! - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Kathy Vargas
November 7, 2024
5
out of
5
rating by Kathy Vargas
"For the past couple of months been having such a great experience with a State Farm. I appreciate the help from Jose when it comes down to my auto insurance , and now with life insurance. Jose has been very helpful and so patient when explaining everything. Thank you so much 🙏🙏"
We responded:
"Kathy, thank you for sharing your experience. I'm glad Jose was able to help you with your auto and life insurance. If you need any assistance, please let us know. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX "
Joey Gindle
November 4, 2024
5
out of
5
rating by Joey Gindle
"Jose called me and got my auto and renters insurance all set up, he even called my apt complex to make sure we had the coverage that was needed. He was great to work with!!!"
We responded:
"Thank you, Joey, for sharing your experience! I'm glad Jose was able to assist you with setting up your auto and renters insurance and even went the extra mile to coordinate with your apartment complex. We're happy to have him on our team and appreciate your positive feedback. If you need any further assistance, feel free to reach out anytime. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Hannah Eckels
October 31, 2024
5
out of
5
rating by Hannah Eckels
"Jose was great! He helped me set up rental insurance really quickly and made it very hassle free!"
We responded:
"Thank you, Hannah! I'm glad to hear that Jose was able to assist you with setting up your rental insurance quickly and without any hassle. We appreciate your feedback and are always here to help with any future needs. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Mackenzie Williams
October 29, 2024
5
out of
5
rating by Mackenzie Williams
"Decided after 5 years at Progressive that it was time to find a more affordable insurance plan. Put in an online quote and Angelina contacted me the next business day. I’m so glad she called me! Angelina walked me through the whole process. I now have a much better deal on my insurance (even with more coverage). It was a nice change to have a warm friendly voice explaining and walking me through the process!"
We responded:
"Mackenzie, thank you for sharing your experience! I'm glad Angelina could assist you in finding a more affordable insurance plan with better coverage. It's wonderful to know that her warm and friendly approach made the process easier for you. We appreciate your trust and are here for any future needs or questions you may have. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Mayra Lopez
October 25, 2024
5
out of
5
rating by Mayra Lopez
"Great experience very informative and patient"
We responded:
"Mayra, thank you for your wonderful review! I'm happy you found our service informative and appreciated the patience we strive to provide. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Velma Keller
October 19, 2024
5
out of
5
rating by Velma Keller
"She was trying to get me the best deal that she could get for her. She went over and beyond her duties to get me the best rate."
We responded:
"Velma, thank you for your wonderful review! I'm happy to know that you felt we went above and beyond to secure the best rate for you. Your satisfaction is incredibly important to us, and I'm grateful for your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Solange Murillo
October 16, 2024
5
out of
5
rating by Solange Murillo
"Excelente servicio. 100% recomendado. José es un gran agente de seguros, su asesoría es muy buena, es rápido y honesto."
We responded:
"Solange, muchas gracias por tu comentario y por recomendar nuestros servicios. Nos alegra saber que José te brindó una asesoría rápida y honesta. Estamos muy contentos de tenerlo en nuestro equipo. Si necesitas algo más en el futuro, no dudes en contactarnos. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Kingston
October 15, 2024
5
out of
5
rating by Kingston
"Jessica and her team are amazing! In Texas, her office is a must! They always bring a smile to my face anytime I visit!"
We responded:
"Kingston, thank you so much for your kind words! I'm happy to know that our office in Texas brings a smile to your face whenever you visit. Your satisfaction is our top priority, and we’re grateful for your support. If you ever need anything, don’t hesitate to reach out. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Aisa HerOrtiz
October 4, 2024
5
out of
5
rating by Aisa HerOrtiz
"Jose was very professional and patient with me, He also gave an affordable price on my car insurance I couldn't be happier, I hope I'm a customer with state farm for long time. Thank you Jose for helping me out."
We responded:
"Thank you, Aisa, for your wonderful review! I'm happy to hear that Jose provided you with professional and patient service, and that you found an affordable auto insurance option. We appreciate your trust and look forward to having you as a valued customer for a long time. If you ever need further assistance, our office is here to help! - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Adamaris
October 4, 2024
5
out of
5
rating by Adamaris
"I had the pleasure of speaking with a State Farm representative named Jose when I sought an auto insurance quote, and I couldn't have asked for a better experience. Jose was incredibly knowledgeable about the various coverage options and took the time to explain each one in detail, ensuring I understood how they would affect my premiums and overall protection. He asked insightful questions to assess my specific needs, which helped him provide a tailored quote. Throughout our conversation, Jose was patient and attentive, addressing all my questions with clarity and expertise. His professionalism and dedication to helping me navigate the complexities of auto insurance left me feeling confident in my decision-making."
We responded:
"Adamaris, thank you for sharing your experience! I'm glad to hear that Jose provided you with such knowledgeable and detailed assistance while discussing your auto insurance options. It's wonderful that he took the time to explain everything clearly and tailored the quote to your specific needs. Our team is dedicated to making the insurance process as smooth and understandable as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Rosalba GARCIA VALLES
October 2, 2024
5
out of
5
rating by Rosalba GARCIA VALLES
"She explained every detail and was profesional in wording"
We responded:
"Thank you, Rosalba, for your wonderful review! I'm glad we could provide a clear and professional explanation of every detail. Your satisfaction is important to us, and we're here for any future needs or questions you may have. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Mohamed Sadi
October 2, 2024
4
out of
5
rating by Mohamed Sadi
"It was great to be there at the office the gritting was good and they answered all my questions"
We responded:
"Mohamed, thank you for your positive feedback! I'm glad you had a good experience at our office and that we could answer all your questions. If you need any further assistance, feel free to reach out anytime. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Amanda Jenny
September 30, 2024
5
out of
5
rating by Amanda Jenny
"Jessica Hernandez State Farm Insurance in Austin helped me cover my business liability and property. I highly recommend Jessica and her office for your insurance needs."
We responded:
"Amanda, thank you so much for your wonderful review! I'm glad our office could assist you with your business liability and property coverage. Your recommendation means a lot to us. If you ever have any further insurance needs or questions, we're here to help! - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Richard
September 23, 2024
5
out of
5
rating by Richard
"It was a pleasure speaking with Jose while he prepared my insurance quote. Jose was very professional, asked good questions,and the best part was he found me the best deal around Austin. My mom recommended me to State Farm and I'm glad she did. Thank you Jose for explaining everything to me and thank you for returning my phone call. Anyone looking for Auto insurance should definitely call Jose with State Farm, you won't be disappointed."
We responded:
"Richard, thank you for sharing your experience! I'm glad Jose was able to assist you professionally and find you a great deal on your auto insurance. We appreciate your recommendation and your trust in us. If you have any further questions or need assistance in the future, don't hesitate to reach out! - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Pamela Kornegay
September 10, 2024
5
out of
5
rating by Pamela Kornegay
"The customer service I received from Angelina was fabulous. She took the time to explain the policies line by line to ensure I had a clear understanding of what I was purchasing. I also like that the quote had prices by everything so, I could see exactly how much I would be paying for the items in my policies. Great job StateFarm!"
We responded:
"Pamela, thank you for your wonderful review! I'm glad Angelina provided you with such detailed and clear explanations of your policies. It's great to know that the itemized quote helped you understand the costs. We appreciate your feedback and look forward to assisting you with any future needs. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
David Alvarado
August 28, 2024
5
out of
5
rating by David Alvarado
"They are very transparent and provide precise information when explaining every coverage. I highly recommend them for your car/home/renters/life insurance."
We responded:
"David, thank you for your positive feedback! I'm glad you found our explanations clear and transparent. Your recommendation means a lot to us. If you have any further questions or need assistance with your auto, home, renters, or life insurance, feel free to reach out. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Greg Brueggebors
August 27, 2024
5
out of
5
rating by Greg Brueggebors
"Jessica is the best agar t for me. Give them a try, they are great."
We responded:
"Greg, thank you for your kind words and recommendation. I'm glad you're satisfied with our service. If you ever need anything, we're here to help. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Iqbal Rasekh
August 23, 2024
5
out of
5
rating by Iqbal Rasekh
"This place run by a professional people's and with great customers service. Jacica is the best."
We responded:
"Thank you for your positive review. I'm glad you found our team professional and appreciated our customer service. Your kind words mean a lot. If you need any further assistance, feel free to reach out. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"
Nia Quezada
August 22, 2024
5
out of
5
rating by Nia Quezada
"Jose and this team are AMAZING! When other insurance companies just cause anger and frustration State Farm came through for me and made it all right. Jose even stayed late to make sure my policy was completed.I will refer all of my friends to this agent office."
We responded:
"Nia, thank you for your wonderful review. I'm glad Jose and the team could assist you and ensure your policy was completed smoothly. We appreciate your referrals and are always here to help with any future needs. - Jessica Hernandez - State Farm Insurance Agent, Austin, TX"